Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Calculation of delivery by weight:

bis 500 gr. 5,60 €
über 500 gr. bis 1000 gr. 9,50 €
über 1 kg bis 4 kg 12,00 €
über 4 kg bis 7 kg 15,00 €
über 7 kg bis 10 kg 18,00 €
über 10 kg bis 15 kg 20,00 €
über 15 kg bis 20 kg 24,00 €
über 20 kg bis 25 kg 27,00 €
über 25 kg bis 31 kg 32,00 €